Let us start with the simplest solutions first and work our way down to the trickier issues. There will be several troubleshooting methods and/or solutions listed below that may resolve any of the potential causes listed above, but do take into account that if the issue stems from an issue with your bank account or bank details, you will have to take that up with your bank as there is no solution that can be offered here. Finally, Error Code i2501 could simply be the result of a slow or interrupted internet connection. This is done to safeguard the payment process and protect users from scammers.
Error Code i2501 could also be the result of an active VPN or Proxy server on your computer rejecting the payment. There could be a few reasons for this, ranging from insufficient funds to the transaction being declined by your bank. Another cause for encountering this error code may not be incorrect payment details but rather an insufficient payment method. However, there are several other causes for this error code that is worth explicating, and solving, in this article to save you the wasted time spent waiting for a reply from customer support.įirstly, a frequent cause of error code i2501 is if the user is not currently present in the country where the card was originally issued to them.Īnother typical cause of error code i2501 is when the user attempts to make the payment more than twice in one day, thus locking their card out for periods ranging from one to thirty days.
There have also been multiple reports of ‘no response’ from the support team when users encounter this issue, so contacting SQUARE ENIX Support Centre is probably not the simplest solution to this issue.Īs mentioned in the preceding section, this error code might simply be a result of entering the incorrect payment details. Square Enix Error Code i2501 is typically encountered by players living in Asia and the Middle East and is the only of the 401/406/601/i2501 payment error codes that are triggered by the system to protect accounts.Įrror Code i2501 could be indicative of incorrect payment details being entered, however, there are several other causes that are likely to have caused this specific payment error code. Attempt the Payment Process on your Mobile Device
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